The company does not have an e-mail address where you can contact the customer service, but it can be contacted at the phone number +48 22 577 77 55, having the reception open on weekdays, from 9.00 to 17.00. You can also find within the site a contact form for the most common problems encountered, where you can select the subject and add the details. Other effective contact methods are through social networks, the company being present online with the name LOT Polish Airlines, on Facebook, YouTube, Instagram and LinkedIn.